Privacy Policy
Last updated: December 2024
Learn how Flexi Variants collects, uses, and protects your personal information when you use our Shopify app.
Introduction
Flexi Variants ("the App") is a service that enables Shopify store owners to add unlimited product options and customizations (the "Service"). This Privacy Policy explains how we collect, use, and share your personal information when you install or use the App in connection with your Shopify-powered store.
We collect email addresses from people who contact us, along with information about which pages users access or visit, and information volunteered by users through surveys, registrations, or other means. This may include addresses and telephone numbers. We do not disclose personally identifiable information to third parties without your written permission, except as needed to provide services you have requested or under the circumstances described below.
Section 1 - How We Use Your Personal Information
"Personal Information" in this Privacy Policy means information that can be used to individually identify or contact a specific person.
When you register for Flexi Variants, we collect your name, company name, email address, and shop URL. This information is collected through Shopify's OAuth system. You may also provide payment details when subscribing to our paid plans, which are processed and stored by Shopify according to their Privacy Policy.
We use the information you provide to:
- Provide the Service to you
- Verify your identity and authenticate you when you use the Service
- Communicate with you about your account or the Service
- Improve and enhance the Service
- Conduct research and analytics about how you use the Service
Important: By accepting our Terms of Service, you agree that you may receive Personal Information about your customers via the Service. You agree that you will only use this Personal Information for Shopify-related communications that customers have consented to receive. You agree that you will not use this information to send unsolicited commercial messages or add customers to a mailing list without their express consent.
Section 2 - Security
We use commercially reasonable efforts to protect the security of your Personal Information. All data transmitted to and from our Service is encrypted using secure socket layer (SSL) technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about the security of your Personal Information, you can contact us at support@flexivariants.com.
Section 3 - Disclosure
Flexi Variants may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We do not sell your Personal Information to marketers or unaffiliated third parties. We may share your Personal Information with third parties only in the following limited circumstances:
- When we have your express consent to do so
- When we believe in good faith that disclosure is reasonably necessary to comply with a court order, ongoing judicial proceeding, or other legal process
- When we believe disclosure is reasonably necessary to protect the rights, property, or safety of Flexi Variants, our users, or others
- When you violate our Terms of Service, or if we need to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats
Section 4 - Your Client Data Storage
Flexi Variants owns the database and all rights to the Flexi Variants application and Service. However, we do not claim any rights to the data you upload or create within the Service. All data remains your property.
Our Promise: We will never contact your clients directly, or use your data for our own business advantage or to compete with you or market to your clients.
Section 5 - Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website's computers and stored on your computer's hard drive. Flexi Variants assigns a unique cookie to each visitor to our website. These cookies allow us to:
- Remember your preferences and settings
- Understand how you use our Service
- Improve your experience with the Service
- Provide relevant content and advertisements
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you reject all cookies, you may not be able to use all features of the Service.
Section 6 - Google Analytics and Remarketing
We use Google Analytics to help us understand how our customers use the Service. Google Analytics collects information such as how often users visit the Service, what pages they visit, and what other sites they used prior to coming to the Service. We use the information we get from Google Analytics to improve our Service.
We also use remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your past visits to our Service.
You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Preferences Manager. You can also use the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
Section 7 - Data Retention
We will retain your Personal Information for as long as your account is active or as needed to provide you with the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you would like to cancel your account or request that we no longer use your information to provide you with the Service, contact us at support@flexivariants.com.
Section 8 - Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website prior to the change becoming effective.
Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to abide by these or any future Privacy Policy, please do not use or access the Service.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: